Internal · VA suite
VA tools
Every call ends one of five ways. This sends the right message for each.
Same code as your coach. From Shamar.
After the call
DESK
Work the business list
The Call Desk deals one business at a time — tap the number, log what happened, follow-ups schedule themselves.
→
YES
They said yes
Send the setup link — signs them up to get jobs by text.
→
STATS
How the desk is doing
Analytics — calls by source, speed to lead, bookings and money, haulers, Maya, hours — for today, this week, or any window.
→
JOBS
Put a hauler on a job
The Dispatch Desk shows every open booking — pick a hauler, one tap assigns and notifies everyone.
→
VM
They didn’t answer
Voicemail follow-up. No links yet — their YES comes first.
→
FAQ
They want details
Info pack — pay split, how jobs work, no commitments.
→
@
They only gave an email
Intro email from the Umuve address — for listings with no manager phone.
→
SOS
Stuck on a call?
Ask the Umuve coach — objections, scripts, answers.
→